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FAQ
Frequently Asked Question.
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1- the taxi fare starts from the moment of departure? I happened
that a taxi, come to my departure address, where the expected, had
already the taximeter to 7 euros, counted from the location of the
cab itself upon my call.
The
procedure
is
correct
because
from
the
moment
a
taxi
is
hired
by
the
customer
(also
by
telephone)
the
taximeter
shall
be
put
into
operation,
this
for
2
reasons:
-
otherwise a second customer encountered along the way could claim of right to Board, and in almost all municipal regulations is provided for a penalty for a driver who, without just reason, refuses the engagement.
-
from this follows that during the path between the parking and the address contains the taxi driver is already "working" for the customer.
Of course the figure shown on the taximeter must be reasonable in proportion to the distance and the time taken between the parking and the household.
2- why the taximeter is not starting from scratch? Is correct
when starting the fixed fee is 2.80 euro?
Just
put
into
operation,
the
taximeter
part
with
the
so-called
fixed
share
of
engagement,
established
as
all
other
entries
that
make
up
the
rate
from
each
municipality
where
there
is a
taxi
service.
The
starting
price
varies
so
from
commune
to
commune.
For
example
in
weekday
daytime
is:
2.80
euro
3,00
to
Rome;
Milan;
3.50
in
Turin;
5 in
Genoa;
etc.
3- The chauffeur driven car rental companies
have no obligatory rate?
No,
it
is
one
of
the
differences
between
the
taxi
and
the
NCC
(chauffeur).
4- Why is it so hard to find a taxi
that accepts credit card?
The
use
of
credit
cards
offers
undoubted
benefits,
even
for
the
operator
that
accepts:
Unfortunately
remain
significant
disadvantages:
-
We need a POS terminal with built-in GSM phone, then in practice each transaction costs like a phone call about 1 or 2 minutes with a cellphone.
-
circuits
of
credit
cards
(Visa,
Mastercard,
Amex,
etc.),
deduct
a
Commission
cost
between
2.5%
and
4%.
-
the purchase of the POS terminal, whose cost is not indifferent, is a full load of taxi driver, renting, or you must pay by a bank.
-
also
the
cost
of
maintenance
(repairs,
replacement
batteries
etc.)
of
POS
are
borne
by
the
taxi
driver,
or
you
must
have
adequate
support
and
maintenance
(for
a
fee
of
course)
with
the
bank
providing
the
POS.
-
to use the POS not just your bank account by households that we all have but you have to open another officially made payable to "company-taxi".
-
the
credit
card
circuits
shall
prohibit
expressly
apply
surcharges
for
the
use
of
such
cards,
and
taxi
fares
being
imposed
by
the
municipality,
in
fact
the
taxi
driver
can
only
reduce
all
expenses
sopra
dette
from
their
profits.
-
in the event of subsequent disputes (cards stolen, the customer does not remember the transaction, etc. etc.), the taxi driver you must bear in Bank or with the authority that requires it to show the disputed transaction receipts.
-
often it is physically impossible to stop without blocking the traffic as long as necessary to carry out the transaction (turning the POS, strip of paper, printing receipts, signature thereof), are not rare malfunctions (GSM signal weak in data transmission), which oblige to repeat the Strip several times with further loss of time.
5- I forgot a bag inside the taxi, who do I contact?
The
premise
that
if
you
remember
the
number
of
the
cab
research
becomes
problematic
the
first
attempt
to
do,
for
a
faster
search,
is
at
each
company
radio-taxi,
praying
to
run
a
radio
ad
to
their
associates.
Then
you
can
contact
the
competent
municipal
offices,
here
are
some:
-
Torino - ufficio oggetti smarriti, v. Vigone 80 - tel. 011/4429246, lun.mer.ven. 9.00-12.00
-
Milano - ufficio oggetti smarriti, v. Friuli 30 - tel. 0288453908-9 lun.÷ven. 8:30-16:00
Milano - ufficio autopubbliche, v. Messina n.53 - tel. 02/33601672.
-
Vicenza - ufficio oggetti smarriti, v. Monte Zovetto, 35 (stabile ex Zambon)
-
Ravenna - v. R. Gessi, 11 - tel. 0544/482279
-
Roma - ufficio oggetti smarriti, Circonvallazione Ostiense, 191 tel. 065816040 - 0667693214 - 0657902327
-
Napoli - Galleria Principe di Napoli, tel. 5640453, lun.÷ven. 9:00-12:00
You
can
search
for
other
addresses
on
the
site
www.oggettismarriti.it
or
better
on
the
telephone
directories
of
each
town.
6- the taxi driver is obliged to issue a tax receipt
for the amount cashed in for the service?
Taxis
are
exempted
from
the
obligation
of
the
issuing
of
the
invoice
or
receipt,
and
also
the
public
transport
of
persons
in
the
citizen
is
not
subject
to
VAT
(art.
10 n
°
9-DPR
633/1972).
For
suburban
routes
above
50
km
is
compulsory
Bill
(see
also
the
FAQ
below).
7- How can you get the Bill, what is the
possible article that rule this situation?
taxis
are
exempted
from
the
obligation
of
the
issuing
of
the
invoice
or
receipt,
as
the
public
transport
of
persons
in
the
citizen
is
not
subject
to
VAT
(art.
10 n
°
9-DPR
633/1972).
At
the
request
of
the
customer
it
is
customary
to
give
a
receipt
in
card
"easy",
you
can
also
get
the
invoice,
however,
obligatory
for
suburban
routes
above
50
km
(and
only
in
this
case
you
will
have
to
add
VAT),
but
considering
the
particular
environmental
conditions
(and
often
difficult
to
stop
without
disrupting
traffic)
is
reasonable
not
site
immediately,
is
very
useful
to
carry
a
pre-printed
ticket
with
all
the
necessary
data:
first
name,
last
name,
business
name,
address,
fiscal
code
and
VAT
number.
8- when public transport strike, even taxis strike?
Normally no, because the taxi drivers are self-employed.
9- is there an extra charge for the telephone call of taxi?
Generally no, but each municipality has its rules. In Rome
the regulatory environment for calls to phones in the stands
and radio-taxi stations are included in its deliberations on
taxi fare. However the taximeter will start from the point
where the taxi at the time of the call.
10-How do you know the telephone number to call
the taxi in each city?
The telephone number of the taxi parking spaces in the
cities where parking spaces are provided with telephone,
is normally reported on telephone directories under
"taxi". Unfortunately they are often delayed,
and sometimes, as in Rome, are nonexistent numbers for
years, because the traffic is changed and the parking
area has been
moved
(but
not
your
phone
as a
totem,
leftover,
dumb
between
two
fender
Strip),
or
the
phone
was
downed
by
vandals
and
never
restored
or
replaced
with
an
ultramodern
experimental
model
that
often
never
came
into
operation
or
did
it
just
for
a
short
time
(always
in
Rome
about
10
of
these
appliances
"experimental"
were
installed
in
the
football
World
Cup
1990!
Is
over
the
trial?
certainly
don't
work
from
a
piece).
11-once
a taxi
driver
told me
that the
address
where I
was
directed
was
outside
the
limit of
tariff
and that
I should
pay a
surcharge.
That
means?
Rates
are
processed
autonomously
by
each
municipality
and
apply
precisely
within
the
municipality
or
of
the
urban
area
of
that
territory,
outside
of
this
you
may
have
or a
surcharge
(a
percentage
or
flat),
or a
second
extra-urban
tariff,
or
the
price
is
left
to
the
free
bargaining
between
taxi
driver
and
customer.
The
extra
costs
should
take
account
of
the
time
and
location
that
a
taxi
takes
to
fit
in
your
area
of
expertise,
just
left
the
customer.
12- when I call a radio-taxi ask me name, address and phone number, what about privacy?
The address is clearly essential, and phone number serves both for the verification of the accuracy of the address is to warn the client of any problems (delays, blockaded, etc).
Because the name has an indicative value only and if you have privacy issues may give quietly a pseudonym: If the taxi was called by "Garibaldi" the taxi driver, arrived at, will ask Mr Garibaldi.
13- why you cannot know in advance the price of a taxi for a given location?
In cities where taxis are equipped of taximeter is this unit that determines the price, taking into account the time taken, distance travelled, hours if daylight of the day if working holiday or, if the path or extra-urban urban, to be added; all in accordance with the rate determined by the municipality.
The price then can be very variable from time to time and give rise to doubts in customer but, and above all for the protection of the same customer, sin the taximeter.
However every taxi driver is able to give an estimation of the cost is reasonable, but don't claim that this is binding.
14- if it were abolished any license and liberalised sector that does not really would create a lot of competition for the benefit of the user ?
If the desired benefit is the reduction of fare and more taxi available answer clearly no.
To do some realistic comparison we have to consider those sectors where in the past there was a close but were liberalized, include:
For which the user has benefited from a reduction in price?
Obviously nobody.
Only the big supermarket distribution has enabled a reduction in costs, in accordance with the formula: :
less shops but larger and with less staff = diluted operating costs across multiple clients, then the lowest price for the individual client.
Applying the same principle, the only one who has given results, in our area the formula would be: :
less cars but more efficient, i.e. on lanes = diluted operating costs across multiple clients, with less time spent, and lower price for the individual client.
Just the opposite of what has happened to date.
15- How does the system of payment by card in Rome for the disabled ?
The enabled user has a monthly budget of expenditure and is equipped with a card similar to a common ATM card, except for one detail:
having to restrict spending to only use taxi or similar means of transport, the card is accepted only from POS individually enabled.
16- Sorry the naive question, but the price listed on the taximeter is a person ?
No, the price is per car, up to maximum capacity.
In some municipalities applies a supplement from fifth passenger onwards.
17- I would like to pursue the profession of taxi driver, what are the requirements that I need?
The basic steps to become a taxi driver are three:
-
Achieve the postcode, professional qualification certificate is obtained through theory test at the Civil Motorization, we recommend that you follow a course at a driving school
-
Enroll in the appropriate professional register at the Chamber of Commerce, you get theoretical passed an examination at the same institution, you can follow a course at a driving school
-
Detect a license from who ceases the activity, is obtained by direct agreement directly with the person concerned and with transfer to the common belonging of the license.
The whole process can take up to 2 years.
Consider the following:
-
taxi licences are transferable between persons to Act (Act No. 9 of 15/1/92, the Italian national framework law does not provide for the header area to companies or legal persons).
-
This Act shall be effected at the common belonging of the licence, present the transferor and the tenant.
-
the new person must have at the moment of transfer of license all requirements laid down by that law.
It follows that any agreement between the transferor and tenant is in the form strictly private, does not exist then a "price" of the license, but to the best of "usages" very, but very variable from place to place, we can only advise you to exclude any negotiations with intermediaries, of any kind (e.g. ns. Association) who cannot offer any guarantee, men who never pay deposits to such intermediaries.
If you have news of a license transfer request to speak directly and in person with the holder of the authorisation, shown on the licence itself, only valid document issued by the municipality of competence and renewed by the same with how variables, mostly on an annual basis.
18- Sono un taxista e sarei interessato al vostro metodo di lavoro, come posso associarmi
ad Asso Taxi?
Per poter collaborare con Asso Taxi occorre:
-
La registrazione, sul sito www.assotaxi.it compilando l’apposito modulo: la
registrazione è libera e gratuita. Una volta registrati, avrete a disposizione
una username e password personali e riservate per accedere alla sezione “demo”
che è una simulazione del funzionamento del sistema Ev@34.
-
L’iscrizione al sistema Ev@_34: per iscriversi è necessario
compilare il modulo d'iscrizione ed inviare, per fax al numero 06/233.225.327 o
con una mail a info@assotaxi.it copia della propria licenza d’esercizio e di un
documento d'identità.
-
L’accettazione come nuovo socio: è soggetta a insindacabile
giudizio del C.D.A. del Consorzio AssoTaxi.
19- Sono un fumatore e vorrei sapere se in taxi si può fumare.
Il cliente del taxi deve rispettare il Codice di Comportamento, Delibera n. 507
del 2 aprile 1999, che all'art.7 (obblighi del viaggiatore) comma 2, prevede il
dovere di rispettare il divieto di fumare.
20- Giunta a Roma in treno, prendo un taxi alla stazione e vedo che parte con la
tariffa di euro 2,80. Sapevo che da Termini c’era un somma aggiuntiva da pagare
e non ci bado molto. Giunta a destinazione il tassista mi dice che rispetto al
totale segnato sul tassametro ci sono
2 euro in più, causa partenza da Termini.
Mi chiedo allora che cosa rappresentavano quei 2,80 euro iniziali e lui mi
risponde che la tariffa dei 2 euro è una cosa, mentre i 2,80 iniziali
sono fissi. La risposta non è stata molto chiara per capire come funzionano
queste tariffe e francamente ritengo di essere stata presa in giro… per non dire
altro.
Lo scatto iniziale
del
comune
di
Roma è:
-
2,80 euro nei giorni feriali tra le 7:00 e le 22:00
-
3,80 euro nei giorni festivi tra le 7:00 e le 22:00
-
5,80 euro tutti i giorni tra le 22:00 e le 7:00
Il funzionamento è automatico in quanto
i tassametri hanno un calendario interno non modificabile dal taxista. Per le partenze
dalle stazioni ferroviarie si applica un supplemento fisso di 2,00 euro a vettura.
Quindi tutto regolare. La divulgazione delle tariffe è un compito riservato
all’amministrazione comunale che deve fornire un apposito tariffario timbrato, ma le
precedenti giunte non hanno mai trovato il tempo e i soldi per stamparli e distribuirli.
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